The customer data platform, as a distinct software category with a distinct vendor ecosystem, is in the late stages of a familiar enterprise software trajectory: the functionality it pioneered is being absorbed by the platforms it was designed to complement, while the standalone vendors that built the category face the choice between acquisition and the slow erosion of the addressable market they once owned.
MarTech
Salesforce's Einstein Platform Reaches 500,000 Enterprise Deployments
Three years after its generative AI pivot, the CRM giant reports a milestone that cements its positi…